Privacy Policy

Last updated: March 24, 2026

Sonome Sounds LLC (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at sonomesounds.com (“Site”) or purchase our Products.

1. Information We Collect

Information you provide directly:

• Name and email address when creating an account or making a purchase.
• Billing and payment information, which is collected and processed by our payment provider, Paddle (see Section 3 below).
• Any information you include in communications with us, such as support emails.

Information collected automatically:

• Device and browser information (browser type, operating system).
• IP address and approximate location.
• Pages visited, time spent on the Site, and referral sources.
• Cookies and similar tracking technologies (see Section 5 below).

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your purchases and deliver your Products.
• Provide customer support and respond to your inquiries.
• Send transactional emails, such as purchase confirmations and download links.
• Send marketing communications, if you have opted in (you can unsubscribe at any time).
• Improve and maintain the Site, including analytics and performance monitoring.
• Comply with legal obligations.

3. Payment Processing

All payment transactions are handled by Paddle.com Market Limited (“Paddle”), which acts as our Merchant of Record. When you make a purchase, your payment details are collected and processed directly by Paddle. We do not store your credit card number or full payment details on our servers.

Paddle’s privacy policy governs how they handle your payment information. You can review it at paddle.com/legal/privacy.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Paddle — our payment processor and Merchant of Record, to complete transactions.
• Service providers — third-party services that help us operate the Site, such as hosting, email delivery, and analytics providers. These providers only access your information as needed to perform their services.
• Legal compliance — if required by law, regulation, or legal process, or to protect our rights, property, or safety.

5. Cookies

The Site uses cookies and similar technologies to provide basic functionality, remember your preferences, and understand how visitors use the Site.

You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain your account, and comply with legal obligations. If you request deletion of your account, we will remove your personal data within a reasonable timeframe, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to or restrict certain processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, contact us at support@sonomesounds.com. We will respond within a reasonable timeframe.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Children’s Privacy

The Site and Products are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

10. International Transfers

Your information may be processed and stored in the United States or other countries where our service providers operate. By using the Site, you consent to the transfer of your information to these locations.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact

If you have questions about this Privacy Policy, please contact us at:

Sonome Sounds LLC

Email: support@sonomesounds.com

Website: sonomesounds.com